"We had a great time. Nozawa Onsen was a wonderful Japanese experience with enough English so that we could get by, but not too much – we felt as if we were challenged and had to move out of our comfort zone, which makes for a memorable experience. All the bookings worked well. Accommodation was clean, friendly, in a good position re. skiing & town; the ski/boot hire was so convenient and no fuss; lift hire worked well; and the JR Rail Pass was convenient and no hassle. Our first dip into Japan was a totally wonderful experience, friendly, clean, easy to get around, beautiful scenery, vibrant cities, interesting contrasts and challenging moments.
Thank you for the service. I have passed your company name on to many people – hopefully they contact you."